BMW owners tend to fall into two camps: the ones who love the dealership and the ones who are tired of the dealership prices. If you are in the second camp and looking for a shop that will treat your BMW right without the dealer markup, here is how to find one you can trust.
Start With Who People Trust
Ask around. Word of mouth from other BMW owners is the best lead you will get. Back that up with a look at Google reviews to see how a shop handles these particular vehicles, because a BMW is not the same animal as a base-model sedan.
Match the Shop to the Work
For routine maintenance like oil changes, brakes, and tires, a good general shop with the right equipment handles a BMW just fine, and usually for less than the dealer charges. For deeper electronics or model-specific work, make sure the shop is comfortable with your vehicle before you leave it. We are always straight with you about what we can handle and the rare job that is better sent elsewhere.
Judge the Shop in Person
When you stop in for an estimate, pay attention to the place. Is it organized? Do they answer your questions without the runaround? A shop that explains the work in plain language and stands behind it is worth more than the lowest quote you can find.
A Few Questions Worth Asking
- How much experience does the shop have working on BMWs?
- Are they comfortable with your specific model and its electronics?
- Do they stand behind their work?
- Will they give you a clear estimate before starting?
Bring Your BMW to Gross's
After decades under the hood of just about everything, we are glad to keep your BMW running its best without the dealership sticker shock. Bring it by and we will tell you straight what it needs and what it does not. Call 717-938-2704.